โ No Refunds or Returns on Custom Products
All custom-designed products sold by Shop Subvision are made to order based on the exact specifications provided by the customer. Because these items are unique and created specifically for you, we do not accept returns, exchanges, or refunds on custom products under any circumstances.
๐งพ Mockup Approval Required Before Production
Before any order goes into production, we provide you with a digital mockup of your custom design. It is your responsibility to:
- Carefully review the mockup for spelling, color, layout, and size
- Confirm that all details are correct
- Approve the design for production
โ Once you approve the mockup:
- No changes can be made
- No refunds or remakes will be offered
- Production will begin immediately and the item will ship according to our turnaround schedule
๐ธ Sale Items
All sale and discounted items are final sale and not eligible for return or refund.
๐ฆ Return Shipping
If a return is authorized (for non-custom items only), you are responsible for the cost of return shipping. Shipping costs are non-refundable.
๐ Need Help?
If you have questions about this policy or need help understanding the approval process, please contact us at:
๐ง support@shopsubvision.com
